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What does research tell us about parasocial relationships?

Parasocial relationships have always existed, but social media has made them feel more personal. For Gen Z, constant access to influencers, streamers, and idols is blurring the line between fandom and real connection. What does the research say?

Have you ever watched so many interviews of your K-pop bias that it feels like you know them as a friend? Or what about when you’re watching your favourite streamer? They say your name, smile, and respond. For a moment, it feels personal, like you know each other closely.

This blurred line between interaction and illusion is at the core of parasocial relationships.  In a 2025 research paper by the California State University, Revilla defines a parasocial relationship as ‘an absence of mutual interaction and immediate interrelationship with the media personality’.

The boundaries of this one-sided dynamic can seem more evident in the relationships between fans and A-list celebrities, who you only see at fan events. However, when we examine the dynamics between more accessible media personalities, such as social media influencers or live streamers, the line becomes blurrier.

In a 2024 article published by Eduvest, Laurensia states that the ‘development of live and real-time interactions between streamers and audiences establishes a trans-parasocial relationship. The relationship is an extension of the parasocial concept, where this seemingly reciprocal relationship occurs between streamers and their audience.’

On streaming sites like Twitch and TikTok Live content creators are perpetually engaging with regular viewers which can intensify feelings of closeness. The gifting model of these platforms can exacerbate this dynamic further too, as the chance of getting any recognition is strongly tied to how much a viewer interacts and how much they gift.

Gen Z, often described as ‘digital natives’, grew up immersed in online spaces, with data indicating that Instagram (89%), YouTube (84%), and TikTok (82%) serve as primary sources of entertainment. When it comes to the influencers they support, Gen Z tends to value social responsibility and authenticity more highly, and therefore favours micro-influencers.

The higher interaction was found to promote a level of ‘pseudo engagement’ in Gen Z, a sense that their participation is acknowledged, even if that is not the truth.

It can be argued that all levels of media personalities are likely to adopt a curated online persona in order to drive views and donations, referred to as ‘fan service’.  Research, conducted in 2022 and published in the Mass Communication and Society journal, found that ‘people’s ties to media characters might fulfil currently unsatisfied needs for social companionship [and] significantly improve [their] moods’.

Moreover, a 2008 research article published in the Journal of the International Association for Relationship Research proposed that ‘people can use parasocial relationships to experience movement toward the ideal self, a benefit they may miss in real relationships’.

In a sense, parasocial relationships can be seen to offer Gen Z a sense of belonging, not just with the media personalities but also within their fan communities, which isn’t limited by geographical location. The dopamine generated from these interactions is found to be particularly heightened for neurodivergent individuals with dopamine-seeking brains, such as young people with ADHD.

Despite its many benefits, as seen in the Routledge Handbook of Media Use and Well-Being, Toma states that the nature of parasocial relationships often leads to unhealthy attachments. Even from the early introduction of digital media in 1999, research has shown that those with anxious-ambivalent attachment styles were the most likely to form parasocial bonds.

This portrays that those with past trauma or those who seek emotional closeness are more likely to form overly reliant bonds with digital media figures. For all people, including Gen Z, the dopamine created from these interactions could even result in an addictive effect.

In a few cases, extreme attachment or delusion has resulted in overstepping major boundaries. Pokimane is a famous former Twitch streamer with millions of followers. In 2021, she recounted an incident where a viewer who had donated Twitch currency to her had later shown up at her house, believing that he now knew her personally.

She told fans that although this case was extreme, she sees this as an underlying problem where viewers would believe they have a rapport that extends beyond their platform of choice.

Since then, Pokimane has been vocal about the importance of boundaries, especially for female streamers, as seen on her podcast SweetnSour – co-hosted by streamer LilyPichu. In another extreme case, the popular Korean TikTok Live streamer Yoon Ji-a met her MVP ‘Black Cat’, a man in his 50s named Choi. He had donated her thousands of dollars under the TikTok gifting model and had approached her in real life under the guise of being a CEO of an IT company who could offer her a business partnership.

The meeting ultimately resulted in tragedy for the young streamer, with Choi later confessing to her murder.

Ultimately, parasocial relationships feel real because they are built on familiar elements of real connection: small talk, daily contact, and self-disclosure, sharing likes and interests, fears and worries. For Gen Z, who have grown up in highly interactive digital environments, these experiences can blur the boundary between real connection and fan service.

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