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Twitter finally makes reporting misinformation simple for users

Following mounting pressure from the White House, Twitter has announced a new user feature intended to better tackle the online spread of misinformation.

If ever there was a specific period to really underpin the dangers of misinformation, with Covid-19, the introduction of 5G, and the US presidential election, 2020 was certainly that year.

Those who previously spread unsubstantiated conspiracy theories about the dangers of Covid-19 vaccines or uncounted electoral votes – including none other than ex-President Donald Trump – were typically forced to take their online commentary to sketchy apps like Parler.

Around that time, Twitter introduced its plans to build a community hub focused on pointing out bogus information. Aptly dubbed Birdwatch, this crowdsource feature allowed users to flag tweets for moderation and explain their reasoning within a context box.

If deemed to contain misinformation, a small binoculars icon would accompany a reported tweet which would open up a separate tab with contrary information backed by legitimate sources. Fact-checks could also be upvoted and downvoted – Reddit style.

Having invested a lot of time and effort in Birdwatch, rolling out several pilots over the last two years, Twitter has now decided to greenlight an even simpler report process for users.

Instant misinformation reports

Users in the US, Australia, and South Korea may already notice that the three dot contextual menu has been expanded in the upper right corner of tweets.

Specifically, a new option under ‘report tweet’ will allow people to flag content as ‘misleading’ before ticking off associated boxes like politics, health, or something else. The extent to what people can bulls**t about on the internet has no bounds.

Selecting politics will prompt further specifications tied to any elections that may be happening, and health will offer up more detailed options such as Covid-19.

Strictly, if any information being shared has the potential to inflame people, is completely speculative, or goes against Twitter’s terms of service, it may be taken down for good.

Designed to limit the spread of misinformation fast, this process will sort reported tweets for review based on a priority system.

Essentially, those with the largest following or with tweets generating a high level of engagement will be bumped up to the front of the queue.

Data obtained from this initial test phase will help Twitter determine how it can further tackle misinformation, as social media in general is pressured to continue its industry wide crackdown.


Social media upping the ante

Last month, the Biden administration expressed a desire to strongly clamp down on misinformation across social media, as Covid-19 variants continued to spread.

President Biden went as far to state that social media is ‘killing people’ inadvertently through being too lenient with vaccine nationalism content, and Senator Amy Klobuchar introduced a bill stating that social media will be legally responsible for amplifying harmful public health info.

It’s clear to see, then, why Twitter is upping the ante with its own regulatory features. As the go-to app for topical conversation and political discourse, it’s instantly at risk of failing to meet new expectations.

These standards were outlined in a report from the US Surgeon General’s office, which offered suggestions as well as data.

It called for ‘clear consequences for accounts that repeatedly violate’ rules, and for the likes of Facebook and Twitter to beef up their algorithms to ‘avoid amplifying’ falsehoods.

With this update, the customary concern over growing online censorship will no doubt return, but it seems the social media giant is fully committed to pushing forward regardless.

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