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White collar administration is a space largely owned by Gen Z, which explains why they’re the generation most likely to find themselves out of work and replaced by AI.
Unless it’s putting creatives out of work, Gen Z is fairly content about the mainstream explosion of AI in recent years.
In-fact, the generation is far and away the most natively fluent in using AI tools. Anything that offers convenience to alleviate the stress of working life or free up some time is considered a win.
From experience, being able to offload tedious admin to AI agents or LLMs has become essential. The irony, however, is that the same reliance making our work easier is also leaving many roles redundant – especially the white collar ones that make up a chunky slice of the entry level market.
Goldman Sachs estimates that around 16,000 jobs are being lost each month in the US due to AI. In total, roughly 25,000 roles are being displaced, while only about 9,000 new ones are created, meaning job losses are significantly outpacing creation.
The entry-level (under 30s) vs experienced workers (31s-50s) gap is widening, and Gen Z in particular is at odds with AI, reason being they’re heavily involved in the types of admin roles that tech is best at automating. We’re talking data entry, customer service, legal support, billing. The list is endless, really.
Then there’s the whole experience dynamic, or lack thereof, that comes into play. Younger workers aren’t insulated from being laid off because they haven’t yet established the same level of perceived ‘indispensability’ that gives their seniors a buffer. There’s substance behind the jokes about needing 20 years of experience to get an internship.
