How can Gen Z employees use AI to their advantage without losing or failing to develop critical thinking skills?
This is a great question. I’ve seen first-hand how automation can boost efficiency – but also create skill gaps.
Early in my career, my firm automated investment performance analysis, eliminating 80% of the manual work. But when complex issues arose, newer analysts like me – who had never done it manually – struggled. Ironically, this 20% was the most valuable work for our clients, yet fewer people could do it.
We solved this through training, mentorship, and hands-on coaching. While I sometimes wished I had learned the basics manually, the reality was that businesses prioritize efficiency. Over time, I developed the skills to handle complex tasks and optimize automated processes.
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AI-powered tools like GenAI will follow the same pattern. The key is recognizing the 20% of tasks where your expertise matters – whether it’s writing critical emails, structuring financial models, preparing for high-stakes meetings, or solving unique problems. Use these moments to sharpen your thinking.
Most importantly, don’t work on these crucial developmental tasks alone. Seek feedback from experienced colleagues, but don’t just ask for answers. Share your thought process, explore different solutions, and engage in real discussions. This kind of active learning is one of the fastest ways to grow.
Also, be proactive about your development. Ask for training, certifications, and stretch projects. A good manager will support you – but they’re busy, so take the initiative.
At the end of the day, AI is a tool, not a substitute for critical thinking. Use it wisely, and you’ll build skills that automation can’t replace.