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Are venues doing enough for sober customers?

The rise of sober-curiosity amongst Gen Z is well documented, but are companies doing enough to cater for the shift? 

Since the pandemic, reports of sobriety amongst young people have been growing. In January almost half of Britain’s youth were said to be giving up alcohol altogether.

Polling by YouGov found that around 45% of young brits were opting for low-alcohol or non-alcoholic alternatives when drinking socially, with Portman Group chief executive Matt Lambert saying the findings were ‘welcome […] evidence of how [non-alcoholic alternatives] are an important tool to help UK drinkers, particularly younger adults, to drink responsibly.’

And yet, despite this shift, the availability of non-alcoholic beverages isn’t as pervasive as one might think. Lambert said at the time of the report, which was carried out in January of last year, that ‘the availability of alcohol alternatives has never been more abundant,’ but individual experiences tell a very different story.

This week, Millie Gooch – founder of the Sober Girl Society – lamented the lack of non-alcoholic options at Capital’s Summertime Ball, calling out the economic and social consequences of excluding sober consumers.

‘We saw multiple security guards dealing with issues caused by excessive drinking,’ Gooch wrote on Linkedin. ‘The link between alcohol and disruption at events is well known. Yet nothing is really done to offer alternatives.’

Despite major alcohol suppliers offering 0% products, these often aren’t readily available at music events and other major organisations, leaving sober individuals to choose from water or generic soft drinks.

‘Then there is the fact that many of the big alcohol sponsors, like the Koppaberg bar, already have alcohol-free products in their range. But none of them were available yesterday. So the brands get to say they support mindful drinking in their marketing while still promoting booze-only experiences in real life.’

Gooch also pointed out that by excluding such a large (and growing) portion of the population, companies are only doing themselves a detriment – not just in the sense of contradicting their public stance, but in a financial sense, too.

‘Wembley made about £6 out of me. The cost of two waters. I would have gladly spent more if there was a decent alcohol-free beer or cocktail.’

Gooch’s words echo a recent piece by the Royal Society of Chemistry, calling out the ways organisations can do more to include sober customers.

‘Despite [the] increase in demand [for non-alcoholic drinks], the events industry has been slow to make alcohol-free options for delegates both as enticing and exciting as their alcoholic counterparts.’

‘Needing to drive home after an event, wanting to opt for a healthier option, medication, wanting to keep a clear head… Whatever the reason for wanting alcohol-free drink options at events, it needs to be catered for.’

Making access difficult only increases the stigma around sobriety and normalises heavy drinking. Arguably, alcohol is the most widely accepted and used substance, despite its dangers and the high numbers of alcohol related deaths across the country.

Many of those who are reducing their alcohol intake are keen not to let sobriety impact their social life.

‘The shift toward low and no-alcohol drinks is not uniform across age groups,’ writes Grace Weaver.

‘Gen Z leads the charge in embracing zero-alcohol beverages. Health consciousness, social media influence, and the desire to maintain control in social settings drive this demographic to avoid alcohol more often than previous generations. Many in this age group opt for alcohol-free beverages to stay engaged socially without the physical consequences of drinking.’

This makes the availability of non-alcoholic alternatives all the more pertinent. If you’re going out with your friends and everyone else is drinking alcohol, most of us would rather have the option to enjoy a 0% beer or cocktail rather than being singled out with a Diet Coke.

And as Value for Venues rightly points out, you’re only doing yourself a disservice as an organisation by failing to cater for sober consumers.

‘If your venue stocks low-alcohol or non-alcoholic pub drinks, you will instantly be more attractive to an audience of designated drivers, commuters, and more health-aware individuals.’

‘What’s more, by stocking best-selling alcohol-free drinks and premium non-alcoholic drinks, you can increase your revenue as customers are willing to pay for high-quality alternatives.’

It’s true. When I was training for a marathon earlier this year and went t-total, it was almost impossible to find a 0% alternative at any local pub – and considering I live in zone 2 London, that’s pretty disappointing.

I was often left drinking fizzy drinks or just plain water if I wanted to hang out with friends who were opting for alcohol. Which is… fine. But another thing worth mentioning is that often when you’re going sober (whether permanently or temporarily), making a thing of it is the last thing you want to do.

Alcohol-free and low-alcohol options give sober people the option to blend in and avoid drawing attention. It’s certainly nice to avoid being inundated with questions like ‘why aren’t you having a drink’, or (worst case scenario) ‘why are you being boring? Go on, just have one.’

When the only options are alcoholic drinks or uninspiring alternatives, people may feel more pressured to drink just to fit in. Better selections of low or non-alcoholic beverages reduce the risk of peer pressure and ensure sober people feel their choices are both supported and normalised.

‘Offering alcohol-free options is not about catering to a small group,’ says Millie Gooch. ‘It is about keeping up with the times, making events safer, and making everyone feel welcome.’

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