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Ofgem faces backlash over energy price hike

The energy company has announced plans to increase prices by October, just in time for the winter period. 

Summer in the UK feels like it left as quickly as it arrived. In what seemed like a blink of an eye the leaves are falling, Halloween memorabilia is filling supermarket shelves, and coats are sneaking back into rotation. Spooky season is officially upon us.

And it seems UK energy supplier Ofgem got the memo. They’ve already announced another hike in average household energy bills this October, just in time for the cold winter period.

The average annual energy bill is set to rise by 10%, pushing the typical cost to £1,717. This might be below the eye-watering peaks of last year, but it’s a bitter pill to swallow for households that have already been battered by inflation, stagnant wages, and the lingering impact of the cost-of-living crisis.

To no surprise, the news hasn’t thrilled the British public. After speaking to BBC news about the new price caps, chief executive Jonathan Brearley faced backlash on social media. Accusations followed the same narrative: that regulators like Ofgem are more focused on protecting company profits than the well-being of consumers.

For a growing number of people, the energy market feels rigged – a system designed to ensure corporate profit margins remain fat, while consumers are left to pick up the tab.

‘What is Ofgem for? To protect customers? It doesn’t do a thing to help people. Why doesn’t it challenge that huge profit? Fuel is a necessity and should be a service not used to create personal wealth,’ said one disgruntled user on X.

And the price increase is certainly timely. After a summer where the government and energy companies had loudly proclaimed their efforts to help households, the latest rise feels like a slap in the face.

This isn’t Ofgem’s first round of criticism, either. The regulator has faced repeated calls for reform, with critics arguing that it has failed to balance the interests of consumers and energy firms.

Ofgem’s price cap mechanism, introduced in 2019 to prevent companies from overcharging customers on standard variable tariffs, was initially seen as a much-needed intervention. But in the face of global energy price volatility, it now appears to have become a vehicle for passing the costs directly to consumers.

Some argue the price cap itself is the problem. Instead of fostering a competitive market that could benefit consumers, it has allowed energy companies to continue charging rates that feel increasingly unaffordable.

Every time wholesale prices rise, the cap rises too – leaving customers squeezed between fluctuating global markets and the inflexibility of their own domestic budgets.

There’s also a widespread assumption that price hikes like these have more to do with protecting corporate margins than responding to genuine cost pressures. In the last year alone, BP, Shell, and other energy giants have reported record-breaking profits. It’s no wonder public anger continues to grow.

This latest increase is just another reminder that the burden of economic shocks disproportionately falls on ordinary people. And the country’s most vulnerable will face the brunt of the consequences.

The government’s support measures, such as targeted cost-of-living payments, have offered some relief but do little to solve the long-term problem of rising prices outpacing incomes.

Ofgem, for its part, insists it is working within a difficult landscape, balancing consumer protection with ensuring a viable energy market.

The regulator has highlighted that the upcoming increase in bills reflects ongoing volatility in the wholesale energy markets, driven largely by global factors such as the war in Ukraine and supply chain disruptions.

But the real question raised by this issue has more to do with the role of energy in modern society. It is a luxury, not a necessity – so why should its supply be left so entirely at the mercy of market forces?

There should be room for more structural changes, whether through re-energisation, more aggressive price regulation, or an overhaul of how energy companies are allowed to operate in the UK.

Ultimately, though, these hypothetical solutions won’t mean anything to those most impacted by rising energy costs. And with winter just around the corner, millions of UK households are set to battle a long and difficult few months. Yay.

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