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Should I accept inefficiency at work or push for change?

‘I’m frustrated with how inefficient the workplace is. Should I just change my expectations?’

I think there are two things you can do.

Firstly, lean into the real world. Talk to people. They might be close friends, colleagues or acquaintances in your sector. Ask them about work. What’s going well? What’s challenging? How do they see things?

People love this. The opportunity to share what we really think with another human being is regrettably rare. (And I mean really share, not just post something that adds to the slop.)

You’ll discover that everyone faces challenges and disappointments at work, and that these are surprisingly similar across sectors, functions and stages of life.

Secondly, use this knowledge to reframe your expectations of work.

This takes a little psychological nuance. I’m not suggesting you become cynical and give up hope. Cynicism is an easy, but cowardly choice.

Instead, recognise that part of any job is dealing with these common challenges. Bureaucracy, office politics, silos, overlapping responsibilities, misalignment, delays, busywork. They’re not necessarily signs that something is wrong with your job, they’re part of working life.

That doesn’t mean we should just accept this stuff. We need to be perpetually vigilant, always working to minimise these problems: that’s part of being effective.

Of course, some teams and organisations are much better than others, and changing jobs can sometimes be the right solution. But you can only do that so often, and no workplace will ever be entirely free of these frustrations.

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