Menu Menu
[gtranslate]

Report reveals scope of extreme online abuse in English football

The BBC found that more than 2,000 extremely abusive social media posts were sent in a single weekend of Premier League and Women’s Super League action.

As someone with roughly two hours per day scrolling X – no, I’m not proud of it – I’m fully aware of just how rife with abuse ‘Football Twitter’ is.

While much of the self-proclaimed community is based on good hearted fun, primarily laughing in the faces of frustrated rivals after a negative result, there is a minority of so-called supporters that take things too far and stoop to unnecessary abuse.

A recent analysis conducted by data science company Signify and the BBC revealed that more than 2,000 abusive messages including death threats, rape threats, racism, and homophobia were posted online in a single weekend of Premier League and Women’s Super League fixtures.

This sample included just 10 Premier League matches and 6 WSL matches between the 8th and 9th November. Roughly 82% of abusive messages were discovered on X while 15% were found on Instagram, and a total of 61% were traceable to accounts from the UK and the Republic of Ireland.

Premier League bosses Ruben Amorim (Manchester United), Arne Slot (Liverpool), and Eddie Howe (Newcastle) were the most common targets in the men’s top flight, while Chelsea Women and their manager Sonia Bompastor received 50% of abuse in the WSL.

Just 39 of the messages collated were deemed serious enough to warrant further investigation, including reporting to football clubs for the identification of offenders and possible referral to law enforcement. This process was followed for one message, but police dismissed it as being under their threshold for further action.

Alarmingly, a paltry 37 posts flagged on X were removed from the platform and Meta has taken down a single post – asserting that many more remain ‘under investigation’ a month after the fact.

Suffice to say the UK’s Online Safety Act isn’t quite proving fit for purpose, considering one of its major remits is to hold social media platforms accountable for illicit content with the potential to cause harm, such as threats, harassment, or hate speech. Despite this newfound statutory duty, Signify chief executive Jonathan Hirshler says that online abuse is rising ‘25% year-on-year.’

In the football space, specifically, people are able to operate with a sense of impunity, shielded from consequence and ownership of opinion. If you scroll through a comment section under a fan community page like the United Stand, or a popular X influencer like UTDTrey or CFC_Janty, you’ll find that a large portion of those engaging are doing so under anonymous accounts featuring AVIs of players or memes.

X’s liberal approach to free speech – and doesn’t Musk go on about it – is what continues to make the platform successful, but also inadvertently allows instances of extreme abuse to go unpenalised. It’s even more of a grey area here, considering there are often no faces tied to accounts, many claim to be part-parody, part-outlet, and the general vibe of Football Twitter is to blur the line between irony and genuine hostility.

Even within that moderately toxic environment, the point scoring of fans is mostly tolerable. The thousands of examples plucked from Signify’s AI by human moderators in just 48 hours, however, are not.

‘The social media companies are not doing their job, not taking the responsibility or accountability,’ Bompastor said.

‘If we have to wait for them to act, I think we will be in this situation for too long.’

Agreeing with that sentiment, several big Premier League clubs like Arsenal, Tottenham, and Chelsea have already taken proactive measures to combat abuse by moderating comments, offering education programmes, and sanctioning stadium bans, among other things.

Truthfully, however, until social media companies address their own algorithms, we’re unlikely to buck the yearly uptick in online abuse that plagues the beautiful game.

Enjoyed this article? Click here to read more Gen Z culture stories.

Accessibility