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Sony’s PlayStation network went down for over a full day with no formal explanation, leaving customers worried over their personal information.
If you were hoping to stay in over the weekend and wind down with some online gaming, you may have been disappointed.
Sony’s PlayStation network went down for 24 hours with no tangible explanation on Saturday, rendering all PS4 and PS5 online features inaccessible. Predictably, many gamers took to Reddit and Sony’s forums to express their frustration, making it clear they demanded some form of compensation.
Sony has actually delivered on that request. This week, the company announced it would be offering a free five days of PlayStation Plus, though it only applies to current active, paying members.
‘Network services have fully recovered from an operational issue,’ PlayStation wrote in a statement. ‘We apologise for the inconvenience and thank the community for their patience.’
Network services have fully recovered from an operational issue. We apologize for the inconvenience and thank the community for their patience. All PlayStation Plus members will automatically receive an additional 5 days of service.
— Ask PlayStation (@AskPlayStation) February 9, 2025
While the outage is now over and some customers have redeemed their free premium subscription days, the actual reason for the whole ordeal is still unclear. Sony hasn’t shed light on the cause just yet, with many concerned over the security of their personal information.
If you’re an older gamer you’ll understand why.
In 2011, Sony’s PlayStation network went down for over three weeks and 77 million accounts had their data compromised.
It was such a big deal that government officials in various countries expressed concern over the theft and Sony’s prolonged silence over the issue. It took the company a full week to warn users that their data had been stolen and cost $171 million USD in damages.
